Billing Services
“It is not the bill itself, but rather what happens to the bill after it leaves the office that matters most.”
– Linda Quinn, President, Code 3 Billing Services.
Profitable results are achieved through effective accounts receivable management, follow-up, and, frankly, diligence and hard work.
Routinely and professionaly telephoning patients, hospitals, insurance companies, and prompt response to information requests is vital.
Every phone call and written correspondence we iniate or receive is precisely documented and becomes and integral part of the electronic patient record -- enabling improved collection and a more complete legal record.
We try our very best to answer personally every phone call to prevent, when possible, calls to our voicemail. We know this reduces patient frustration and increases opportunities for claim resolution, which improves your cash per transport
Critical to improving your bottom line is identifying and immediately acting on unfavorable payment trends.
As an example, we noticed an increase in pending letters from auto insurers requesting a copy of the ambulance report (Patient Care Report) narrative. This adverse payment trend caused a 30-day payment delay to our clients and an increased risk that the benefits under the policy would be exhausted, resulting in no payment.
We responded with an immediate programming change that printed the narrative together with the bill to circumvent any future insurance company requests and payment delays.
Imported data is billed within 24 hours of receipt from your NEMSIS certified PCR software, improving your cash flow and minimizing your risk of not getting paid.
Our certified ambulance coders can produce up to 100 bills per hour, so there is plenty of time left for addressing collection and follow-up issues on pended or denied claims.
We intend to challenge your organization in giving us better and more credible documentation. We routinely identify poorly written PCRs and will make you keenly aware of any shortcomings we identify.
Our unique process enables us to individually correct and improve documentation issues that hinder payment or reflect poorly in post payment review audits by Medicare, Medicaid,other payors and Recovery Audit Contractors.
Prompt pay on clean claims is vital to your organization's financial health as they significantly impact timely claim payment and fend off agressive federal Recovery Audit Contractors, who are paid on a percentage of what they recover from you.
Our well researched business partnerships enables us to bring economies of scale and on-line processes to your small, medium or large organization.
Your service can enjoy on-line access to every receivable and the receivables cycle by A/R days.
Also, your patients have easy access to secure, on-line bill pay, which is especially helpful for patients on payment plans.
Additionally, your service and Code 3 have access to every insurance eligibility database and address check database in the country.
Insurance claims are electronically processed. Patient invoices are efficiently produced every 30 days on professional looking color-coded(by age) statements.
It is essential for an ambulance service to find excellent services at the most affordable price. Choosing vendors who are aware of your industry challenges, who react quickly, while providing superior economic value, greatly enhances the fiscal security of your organization.
We look forward to the opportunity to serve your fine EMS organization and helping you to achieve the best results you have ever known.
Software
If your organization prefers in-house billing, you will find our innovative EMS Billing Software and NEMSIS PCR Software, quick, easy to use and the most affordable in the country. You will not find a better value. The software is well tested since we use it daily and there are no costly monthly or annual maintenance fees.
Software updates are always inexpensive (from $100.00 to $200.00) and you are only billed when changes are mandated by Medicare, Medicaid and other payors. If needed, you may engage customized programming from one of our talented software developers.
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